SolarOne  One simple decision...a lifetime of saving and sustainabilitysm

SolarOne™ Privacy Policy

Privacy Policy of SolarOne Financial, LLC

We value all of our customers and respect your concerns about online security and privacy.


SolarOne Financial, llc. believes in providing a safe and secure experience for all of our customers. We want you to feel comfortable that personal information such as your name, address (all information) will be kept safe throughout your entire experience on our web site.

We designed our web site to accept views only from web browsers that permit communication through Secure Socket Layer (SSL) technology. This mean you'll be unable to view information through an unsecured connection.

Our security measures are designed to prevent anyone form stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50 no matter how much the thief charges to your account. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. If you have any concerns about security that are not answered here, please contact us and we'll do all we can to put your mind at ease.

Privacy and Online Information Gathering

Our privacy policy is intended to protect your privacy and ensure that your personal information is handled in a safe and responsible manner. As we continue to develop our web site and take advantage of technologies to improve the services we provide, our policies will change and evolve. If our information practices change in the future, we will post an updated Policy on our web site. You can tell if the Policy has been changed by checking the revision date that appears at the end of this Policy.

Currently, we gather personal information so we may contact you by email, phone with results from a satelite digital survey you requested of your property for feasibility of a commercial solar photovoltaic system. We also gather online information for use in future marketing and promotional activities for our web site and for SolarOne Financial, llc. The type of information we collect includes your name, email and postal addresses, phone, project details and product preferences. This information is collected when you request a digital satellite survay of your building.  Any information you share with us or we gather from your activities will only be used by SolarOne Financial, llc, affiliates, and subsidiaries. In the event of a sale or some or all of our business, SolarOne Financial, llc. will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this Policy. SolarOne Financial, llc. may also be obligated to share information as required by law or to comply with a court order.

One way we gather information is by using an internet browser feature known as a cookie, which assigns a unique identification to your computer. Cookies are typically stored on your computer's hard drive and are used by SolarOne Financial, llc. to help track what pages you visit at our web site. In addition, SolarOne Financial, llc. uses cookies to help keep track of items you have expressed interest in when you have visited the SolarOne Financial, llc. website. This way, registered users won't have to reenter certain information upon every new visit to our site. Cookies also allow SolarOne Financial, llc. to make our site more responsive to your needs, while delivering a better and more personalized experience to you.

While SolarOne Financial, llc. does not sell, rent or trade the specific personal information about your shopping activities, we may use general information about your activities that is not personally identifiable (for example, does not include name, address, credit card information, email address, etc.). This information will allow us to better direct promotional and special offers from SolarOne Financial, llc. when you visit our sites.

if you would like your name removed from our mailing list, please call (239) 464-8699, or email us at SolarOne Financial, llc. does not rent or sell our mailing list, customer names, or any other information, to other companies.

Accessing or Changing Your Information

If at any time you want to change or review the information you have provided, simply sign on to SolarOne Financial, llc. and click on "My Account". Once you have successfully signed in, you will be able to change any information stored in your account by clicking on "Account Profile". Be sure to click "Save" when you complete your changes. You can also change or access this information by calling .(239) 464-8699, PLEASE DO NOT send sensitive information by email. Please be sure to include or have ready your full name, address, phone number and email address.

Children's Privacy - SolarOne Financial, llc. web site is not directed toward children under the age of 13.

The Children's Online privacy Protection Act took effect on April 21, 2000 and imposes certain requirements on web sites directed toward children under 13, that collect information on those children, or on web sites that know they are collecting information on children under the age of 13. We want to let you know that it is SolarOne Financial, llc. policy not to knowingly collect personal information on any personal information on any person under 13.

If a child has provided SolarOne Financial, llc. with personally identifiable information via its web site, SolarOne Financial, llc. requests that a parent or guardian call (239) 464-8699 or contact us by email at and we will delete the information about the child from our files.

If this policy changes, SolarOne Financial, llc will revise this portion of its privacy policy and will comply with the requirements of the Children's Online Privacy Protection Act, which includes providing notice and choice to each child's parent or guardian before collecting personal information.